WHEN WILL MY ORDER SHIP?
We custom make everything to order and it takes time for us to produce awesome unique products for you! Although we are the fastest one-off production house in the business, please allow 7 days for us to craft your order. We offer US Shipping estimates between 1-11 business days and World-Wide Shipping estimates between 10-18 business days depending on the shipping method chosen at checkout. Any questions or concerns feel free to message us using the chat bubble in the bottom right corner of our website and we will reply within 1 business day.
Note: Due to Holiday Season Demand All RGB Orders Will Ship in 10-12 days. Make sure to order yours before December 10th if you wish to receive it before Christmas!
WHERE ARE ORDERS MADE AND SHIP FROM?
Everything is made and shipped from our warehouse in Dallas, Texas USA.
WHAT IS YOUR RETURN POLICY?
You may cancel or make changes to your order within 24 hours of purchase. If your order arrives damaged or incorrect, we will replace it at no cost to you. We are committed to our customers and want you to be happy. We stand by our products and offer a 100% customer satisfaction guarantee. Simply return the product back to us undamaged within 14 days of delivery and we will refund you. *NOTE: We do not provide pre-paid shipping packages to send products back to us. You must send back unwanted product at your own expense.
WHAT CARRIER DO YOUR ORDERS SHIP WITH?
We use USPS for all orders. USPS may hand off shipments to regional carriers.
WHICH METHODS OF PAYMENT DO YOU ACCEPT?
We accept Visa, Mastercard, Amex, Discover, Master Card, Paypal, and Android Pay.
DO YOU SHIP TO MY COUNTRY?
We ship to more than 180 countries! Feel free to see our list at the checkout page.
WHO DO I CONTACT FOR ANY OTHER QUESTIONS?
Please Use the chat bubble in the bottom right corner of our website. We will respond within 1 business day.